POLICY AND TERMS
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please ensure that your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge.
Shipping fees are non-refundable. If you refuse any shipments from imanisvault.com, you will be held responsible for the original shipping charges plus the cost of returning the package to us. This amount will be deducted from your merchandise refund. We do ship to PO Boxes via USPS. Expedited shipping is not available to a PO Box.
If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Imani's Vault does not hold responsibility for packages that state to be delivered. We do not issue a refund for packages that state being delivered.
After your payment is authorized and verified, it can still take a day to process your order. This is just an estimate and doesn't include weekends or holidays. When your order has been shipped, you will receive an email with your tracking information.
Your shipping cost is displayed at the point of checkout.
*If your order is multiple items and one of them is out of stock, we will go ahead and ship the rest of your order issuing a credit for the item(s) not in stock.*
We offer shipping on all orders with a flat rate of $6.00. Majority of all orders arrive between 5-7 days. Orders must be placed by 1 pm PST to be processed same day.
*FREE SHIPPING OVER $75*
We offer FREE Standard Shipping on orders over $75 (after discount) to all 50 states and the District of Columbia.
*Please allow up to 24 hours (with the exception of weekends and holidays) to process and ship your order.
At this time we do not offer international shipping.